FAQ
When will my subscription be delivered?
Your first box shall be shipped within 2 days of receiving your subscription order. All subsequent months are shipped between the 4th and the 7th of the month. UK deliveries typically take 2-3 days, EU typically 4-6 days and USA and the rest of the world typically 7-10 days. Delivery may take longer in busy periods.
When will I be charged each month?
Your initial subscription charge shall be processed at the point of purchase and following monthly payments shall be the same date in the following month.
Can I choose the designs?
It's a polite no. Think of it like a lucky dip for socks except you win every time. We're good at making popular patterns so you're in good hands.
What size should I choose?
Can I change my delivery address part way through my subscription?
Yes, to change, please email support@bryt.com with your name, email address used to place our order and new delivery address. We ask you inform us of any address changes at-least 24 hours before the last working day of the calendar month.
Can I subscribe to more than 1 pair a month?
Yes. At Checkout you will be given the option to upgrade to 2 pairs a month.
Can I cancel my membership?
How should I care for my socks?
First of all we recommend you wash your socks between 30 °C and 40 °C. You should turn your socks inside out whilst washing. Avoid ironing your socks and avoid bleaching.
DELIVERY AND RETURNS
Overview
This website is operated by Alph Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Alph Ltd. Alph Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
1 What Do I Agree To By Using This Website
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
2 Online Terms
3 General Conditions
7 Accuracy, Completeness and Timeliness of Information
8 Modifications to The Service and Price
9 Products and Services
10 Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
11 Optional Tools
12 Third Party Links
13 User Comments, Feedback and Other Submissions
14 Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
15 Errors, Innacuracies and Omissions
16 Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
17 Disclaimer of Warranties, Limitation of Liability
18 Indemnification
You agree to indemnify, defend and hold harmless Bryt Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
19 Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
20 Termination
21 Entire Agreement
22 Disputes and Arbitration
All disputes arising in connection with the present Agreement shall be settled amicably between the parties. In case of failure to reach agreement within thirty (30) days disputes shall be finally settled in Manchester UK under the Rules of Conciliation and arbitration of the International Chamber of Commerce and Industry by one or more arbitrators appointed in accordance with the said Rules or by mediation using a mediator appointed by CEDR (The Centre for Effective Dispute Resolution), London.
20 Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England. Each of the parties to this Agreement irrevocably agrees that the courts of England shall have exclusive jurisdiction to hear and decide any suit, action or proceedings, and/or to settle any disputes, which may arise out of or in connection with this Agreement or its formation or validity and, for these purposes, each party irrevocably submits to the jurisdiction of the courts of England.
21 Changes to Terms of Service
22 Contact Information
Questions about the Terms of Service should be sent to us at hello@alphs.co.
4 Our Contract
When you place an order to purchase a product or service from our Website your order represents an offer to us which is accepted by us when we send an email to you confirming that we have accepted the order for products or services we offer.
5 Delivery of Products and Services
We shall do our best to deliver all products and services you have ordered in a timely manner. Delivery shall be in accordance with the Delivery and Returns Policy.
6 Returns
If you are not satisfied with your products or services returns shall be dealt with in accordance with the Delivery and Returns policy.
PRIVACY
Privacy Policy
TERMS OF SERVICE
Overview
This website is operated by Alph Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Alph Ltd. Alph Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
1 What Do I Agree To By Using This Website
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
2 Online Terms
3 General Conditions
7 Accuracy, Completeness and Timeliness of Information
8 Modifications to The Service and Price
9 Products and Services
10 Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
11 Optional Tools
12 Third Party Links
13 User Comments, Feedback and Other Submissions
14 Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
15 Errors, Innacuracies and Omissions
16 Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
17 Disclaimer of Warranties, Limitation of Liability
18 Indemnification
You agree to indemnify, defend and hold harmless Bryt Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
19 Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
20 Termination
21 Entire Agreement
22 Disputes and Arbitration
All disputes arising in connection with the present Agreement shall be settled amicably between the parties. In case of failure to reach agreement within thirty (30) days disputes shall be finally settled in Manchester UK under the Rules of Conciliation and arbitration of the International Chamber of Commerce and Industry by one or more arbitrators appointed in accordance with the said Rules or by mediation using a mediator appointed by CEDR (The Centre for Effective Dispute Resolution), London.
20 Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England. Each of the parties to this Agreement irrevocably agrees that the courts of England shall have exclusive jurisdiction to hear and decide any suit, action or proceedings, and/or to settle any disputes, which may arise out of or in connection with this Agreement or its formation or validity and, for these purposes, each party irrevocably submits to the jurisdiction of the courts of England.
21 Changes to Terms of Service
22 Contact Information
Questions about the Terms of Service should be sent to us at hello@alphs.co.
4 Our Contract
When you place an order to purchase a product or service from our Website your order represents an offer to us which is accepted by us when we send an email to you confirming that we have accepted the order for products or services we offer.
5 Delivery of Products and Services
We shall do our best to deliver all products and services you have ordered in a timely manner. Delivery shall be in accordance with the Delivery and Returns Policy.
6 Returns
If you are not satisfied with your products or services returns shall be dealt with in accordance with the Delivery and Returns policy.